.virtualchat{--virtualchat-color:#2563eb;--virtualchat-radius:16px;position:fixed;bottom:20px;z-index:2147483000;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;font-size:15px;line-height:1.45}.virtualchat--right{right:20px}.virtualchat--left{left:20px}.virtualchat-launcher{width:60px;height:60px;border:none;border-radius:50%;background:var(--virtualchat-color);color:#fff;cursor:pointer;box-shadow:0 6px 20px rgba(0,0,0,.25);display:flex;align-items:center;justify-content:center;transition:transform .15s ease}.virtualchat-launcher:hover{transform:scale(1.06)}.virtualchat-launcher:active{transform:scale(.96)}.virtualchat-launcher.vc-alert{animation:virtualchat-alert 1s ease-in-out infinite!important}@keyframes virtualchat-alert{0%,100%{background:var(--virtualchat-color);box-shadow:0 6px 20px rgba(0,0,0,.25)}50%{background:#e8820c;box-shadow:0 0 0 9px rgba(232,130,12,.35),0 6px 20px rgba(0,0,0,.25)}}.virtualchat .virtualchat-ic-close{display:none}.virtualchat.is-open .virtualchat-ic-open{display:none}.virtualchat.is-open .virtualchat-ic-close{display:block}.virtualchat-launcher svg{width:26px!important;height:26px!important;flex-shrink:0}.virtualchat button{min-height:0!important;margin:0!important}.virtualchat textarea.virtualchat-input{min-height:0!important;max-height:120px!important}.virtualchat-panel{position:absolute;bottom:74px;width:370px;max-width:calc(100vw - 32px);height:520px;max-height:calc(100vh - 120px);background:#fff;border-radius:var(--virtualchat-radius);box-shadow:0 12px 48px rgba(0,0,0,.28);display:flex;flex-direction:column;overflow:hidden}.virtualchat-panel[hidden]{display:none}.virtualchat--right .virtualchat-panel{right:0}.virtualchat--left .virtualchat-panel{left:0}.virtualchat-header{background:var(--virtualchat-color);color:#fff;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;flex:0 0 auto}.virtualchat-title{font-weight:600}.virtualchat-close{background:none;border:none;color:#fff;font-size:24px;line-height:1;cursor:pointer;padding:0 4px}.virtualchat-hd-actions{display:flex;align-items:center;gap:6px;flex:0 0 auto}.virtualchat .virtualchat-call{flex:0 0 auto!important;box-sizing:border-box!important;width:32px!important;height:32px!important;min-width:32px!important;max-width:32px!important;min-height:0!important;padding:0!important;margin:0!important;background:rgba(255,255,255,.18);border:none;color:#fff;font-size:16px;border-radius:50%!important;cursor:pointer;line-height:1;text-align:center}.virtualchat .virtualchat-call:not([hidden]){display:inline-flex!important;align-items:center;justify-content:center}.virtualchat .virtualchat-call:hover{background:rgba(255,255,255,.32)}.virtualchat .virtualchat-live:hover{background:rgba(255,255,255,.32)!important}.virtualchat .virtualchat-live.on{background:#2ecc71!important}.virtualchat .virtualchat-call,.virtualchat .virtualchat-live{background:transparent!important;border:0!important;padding:0!important;overflow:visible}.virtualchat .virtualchat-call:hover,.virtualchat .virtualchat-live:hover{background:transparent!important}.virtualchat-call-ic{width:100%!important;height:100%!important;display:block;border-radius:50%;box-shadow:0 0 0 2px rgba(255,255,255,.92),0 1px 3px rgba(0,0,0,.28)}.virtualchat .virtualchat-call-voice{animation:virtualchat-blink 3s ease-in-out infinite;animation-delay:0s;transform-origin:center;will-change:transform}.virtualchat .virtualchat-call-video{animation:virtualchat-blink 3s ease-in-out infinite;animation-delay:1s;transform-origin:center;will-change:transform}.virtualchat .virtualchat-live{animation:virtualchat-blink 3s ease-in-out infinite;animation-delay:2s;transform-origin:center;will-change:transform}@keyframes virtualchat-blink{0%,26%,100%{transform:scale(1);filter:none}8%{transform:scale(1.26);filter:drop-shadow(0 0 6px rgba(255,255,255,.95))}}@media (prefers-reduced-motion:reduce){.virtualchat .virtualchat-call,.virtualchat .virtualchat-live{animation:none!important}}.virtualchat-lmsg{background:#fff;border:1px solid #e6e8f0;border-radius:12px;padding:12px;margin:6px 0}.virtualchat-lmsg-t{font-weight:700;font-size:13px}.virtualchat-lmsg input,.virtualchat-lmsg textarea{width:100%;border:1.5px solid #e6e8f0;border-radius:9px;padding:8px 10px;font-size:13px;margin-top:6px;font-family:inherit;box-sizing:border-box}.virtualchat-lmsg button{margin-top:8px;background:var(--virtualchat-color);color:#fff;border:none;border-radius:9px;padding:8px 14px;font-weight:700;cursor:pointer;font-size:13px}.virtualchat-messages{flex:1 1 auto;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#f7f8fa;overflow-anchor:none}.virtualchat-msg{max-width:85%;padding:10px 13px;border-radius:14px;white-space:pre-wrap;word-wrap:break-word;overflow-wrap:anywhere}.virtualchat-msg.user{align-self:flex-end;background:var(--virtualchat-color);color:#fff;border-bottom-right-radius:4px}.virtualchat-msg.bot{align-self:flex-start;background:#fff;color:#1f2430;border:1px solid #e6e8ec;border-bottom-left-radius:4px}.virtualchat-msg a{color:var(--virtualchat-color);text-decoration:underline;word-break:break-word}.virtualchat-msg.user a{color:#fff}.virtualchat-msg strong{font-weight:600}.virtualchat-msg.bot.is-typing{min-width:44px}.virtualchat-thumb-link{display:inline-block;margin:6px 6px 2px 0;line-height:0}.virtualchat-thumb{display:block;max-width:84px;max-height:84px;width:auto;height:auto;border-radius:10px;border:1px solid #e6e8ec;object-fit:cover;background:#fff}.virtualchat-meta{font-size:10.5px;color:#8a90a0;margin-top:-6px;padding:0 5px;display:flex;align-items:center;gap:4px;line-height:1.2}.virtualchat-meta.user{align-self:flex-end}.virtualchat-meta.bot{align-self:flex-start}.virtualchat-ticks{font-weight:700;letter-spacing:-3px;padding-right:2px}.virtualchat-ticks.sent,.virtualchat-ticks.delivered{color:#9aa0ac}.virtualchat-ticks.seen{color:#34b7f1}.virtualchat-typing{display:inline-flex;gap:6px;align-items:center;height:12px}.virtualchat-typing span{width:9px;height:9px;border-radius:50%;background:#8a90a0;display:inline-block;animation:virtualchat-bounce 1.3s infinite ease-in-out both}.virtualchat-typing span:nth-child(2){animation-delay:.18s}.virtualchat-typing span:nth-child(3){animation-delay:.36s}@keyframes virtualchat-bounce{0%,70%,100%{transform:translateY(0);opacity:.4}35%{transform:translateY(-6px);opacity:1}}.virtualchat-quick{flex:0 0 auto;display:flex;flex-wrap:wrap;gap:7px;padding:8px 10px 2px;background:#fff}.virtualchat-quick.is-hidden{display:none}.virtualchat-quick-btn{border:1px solid var(--virtualchat-color);background:#fff;color:var(--virtualchat-color);border-radius:16px;padding:6px 12px;font:inherit;font-size:13px;font-weight:600;cursor:pointer;line-height:1.2;max-width:100%;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;transition:background .12s,color .12s}.virtualchat-quick-btn:hover{background:var(--virtualchat-color);color:#fff}.virtualchat-inputbar{flex:0 0 auto;display:flex;align-items:flex-end;gap:8px;padding:10px;border-top:1px solid #e6e8ec;background:#fff}.virtualchat-input{flex:1 1 auto;resize:none;border:1px solid #d5d9e0;border-radius:12px;padding:10px 12px;font:inherit;max-height:120px;outline:none}.virtualchat-input:focus{border-color:var(--virtualchat-color)}.virtualchat-send{flex:0 0 auto;height:42px;border:none;border-radius:12px;background:var(--virtualchat-color);color:#fff;cursor:pointer;font:inherit;font-weight:600;display:flex;align-items:center;justify-content:center;gap:6px;padding:0 16px}.virtualchat-send-label{white-space:nowrap}.virtualchat-send svg{width:18px!important;height:18px!important;flex-shrink:0}.virtualchat-send:hover{filter:brightness(.95)}.virtualchat-send:disabled{opacity:.5;cursor:not-allowed}@media (max-width:360px){.virtualchat-send-label{display:none}.virtualchat-send{padding:0 12px}}.virtualchat-foot{font-size:11px;color:#8a90a0;text-align:center;padding:6px 8px 10px;background:#fff}.virtualchat-foot a{color:var(--virtualchat-color);text-decoration:none;font-weight:600}.virtualchat-foot a:hover{text-decoration:underline}@media (max-width:480px){.virtualchat-panel{position:fixed;top:10px;bottom:var(--virtualchat-bottom-clear,10px);left:10px;right:10px;width:auto;max-width:none;height:auto;max-height:none}}@supports (height:100dvh){@media (max-width:480px){.virtualchat-panel{max-height:calc(100dvh - 20px)}}}@media (prefers-reduced-motion:reduce){.virtualchat-launcher{transition:none}.virtualchat-typing span{animation:none}}#virtualchat-root .virtualchat-file,#virtualchat-root input[type="file"].virtualchat-file{display:none!important;position:absolute!important;width:0!important;height:0!important;opacity:0!important;pointer-events:none!important}#virtualchat-root .virtualchat-attach{flex:0 0 auto;background:transparent;border:1px solid #d5d9e0;border-radius:12px;color:#6b7280;width:42px;min-width:42px;height:42px;padding:0;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:border-color .15s,color .15s}#virtualchat-root .virtualchat-attach:hover{border-color:var(--virtualchat-color,#2563eb);color:var(--virtualchat-color,#2563eb)}